Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of Navolu’s websites, software, and related services (together, the “Service”). “Navolu,” “we,” “us,” and “our” refer to Navolu LLC.

By creating an account, accessing the Service, or purchasing a subscription, you agree to these Terms and acknowledge the Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old and able to enter into a binding agreement. You must provide accurate account information and keep it reasonably current.

You are responsible for safeguarding your credentials and for activity performed through your account. Tell us promptly if you believe your account has been compromised. You may not share an account in a way that defeats access controls or misrepresents who is using the Service.

Navolu is subscription-based business-management software for small-business owners. It can organize business information, projects, milestones, daily priorities, calendar context, and conversations with George, Navolu’s AI Business Manager.

Navolu supports your judgment; it does not operate your business for you, act as your employee or agent, or guarantee any business outcome.

The initial Founding Member offer is limited to the first 50 paid members and costs $19 USD per month. There is no public free trial. While you remain continuously subscribed to that offer, your Founding Member subscription price remains $19 per month. If a subscription ends and you later return, the Founding Member price may no longer be available.

Subscriptions renew monthly until canceled. You authorize Stripe, our payment processor, to charge the payment method you provide for recurring fees and applicable taxes. Stripe—not Navolu—collects and handles full payment-card details. Prices shown may exclude taxes that Stripe or Navolu must collect where applicable.

You may manage or cancel your subscription through the Stripe Customer Portal. Cancellation takes effect at the end of the current paid billing period; access is not prorated or refunded except where required by law. A scheduled cancellation may be reversed before the period ends where Stripe makes that option available.

If a recurring payment fails, Navolu currently provides a seven-day grace period. After the grace period or when a subscription otherwise becomes inactive, the workspace becomes read-only. Billing inactivity does not itself delete your business data. You may reactivate access by restoring an eligible subscription.

The Founding 10 is a separately selected program that provides 30 days of complimentary access without a payment card. Applying, being selected, or having an application linked to an account does not by itself activate access; an authorized founder must issue the entitlement.

Founder access and any expressly granted existing-beta access are separate from Stripe subscription status. Complimentary access has the stated duration and may end without converting automatically into a paid subscription.

You may use the Service only for lawful business purposes and in accordance with these Terms. You must not:

• violate law or another person’s rights;
• upload malicious code, probe security, bypass authentication, rate limits, billing controls, or owner isolation;
• use the Service to harass, defraud, deceive, exploit, or cause harm;
• attempt to access another user’s account, business information, projects, memory, calendar, or billing data;
• reverse engineer or interfere with the Service except to the extent a restriction is prohibited by law;
• use automated means that impose unreasonable load or resell the Service without written permission; or
• submit content you do not have the right to use.

You retain ownership of the business information, project details, messages, memories, feedback, and other content you submit (“Your Content”). You grant Navolu a limited, non-exclusive license to host, copy, process, transmit, display, and otherwise use Your Content only as reasonably necessary to operate, secure, support, and improve the Service and to comply with law.

You are responsible for Your Content, including its accuracy and your authority to provide it. Do not submit highly sensitive personal information or regulated data that the Service is not designed to handle.

George and certain Morning Brief or recommendation features use artificial intelligence. AI output can be incomplete, inaccurate, outdated, or unsuitable for your circumstances. Review output before relying on it or using it with customers, employees, vendors, or the public.

AI output is not legal, financial, tax, accounting, medical, employment, or other licensed professional advice. Navolu does not guarantee revenue, profitability, customers, results, accuracy, urgency, or the completion of work. You remain responsible for decisions and actions taken for your business.

The Service relies on third parties, including Supabase for authentication and data infrastructure, OpenAI for AI processing, Vercel for hosting and performance measurement, Stripe for billing, and Google when you choose to connect Google Calendar.

A connected Google Calendar is read-only in Navolu. You can disconnect it, and use of Google data is also governed by Google’s applicable terms and policies. Third-party services may experience outages or change their offerings. Their own terms and privacy policies govern their direct services.

Navolu uses access controls, owner-scoped data protections, server-managed billing operations, and encryption for stored Google Calendar refresh credentials. No system is perfectly secure. You are responsible for using a strong password, protecting access to your email and devices, and notifying us of suspected unauthorized use.

We may maintain, update, change, suspend, or discontinue features. We aim to provide a useful and reliable Service, but do not promise uninterrupted or error-free availability. Beta and early-access features may change more frequently and may be withdrawn.

We will not use a product change as permission to delete customer business data without an applicable reason, but technical, security, legal, or account-deletion processes may require data changes as described in the Privacy Policy.

You may stop using Navolu at any time and may cancel a paid membership through the Customer Portal. After the paid period ends, your account ordinarily moves to read-only status rather than being deleted.

We may restrict or suspend access when reasonably necessary to address abuse, fraud, security risk, legal obligations, nonpayment, or a material violation of these Terms. Where appropriate, we will try to provide notice and a reasonable opportunity to address the issue. We may terminate an account for serious or repeated violations.

Navolu and its licensors own the Service, software, visual design, trademarks, and other materials we provide, excluding Your Content. These Terms give you a limited, revocable, non-transferable right to use the Service while your access is valid.

If you provide product feedback, you allow Navolu to use it without restriction or payment, provided we do not publicly identify you as its source without permission. Feedback does not transfer ownership of Your Content.

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” Navolu disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing. We do not warrant that output will be accurate, that the Service will meet every requirement, or that defects will always be corrected.

Some jurisdictions do not allow particular warranty exclusions, so portions of this section may not apply to you.

To the fullest extent permitted by law, Navolu will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from the Service.

Navolu’s total liability arising from the Service will not exceed the greater of the amount you paid Navolu during the 12 months before the event giving rise to the claim or $100 USD. This limit does not apply where liability cannot lawfully be limited, including liability arising from fraud, willful misconduct, or other non-waivable obligations.

These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-law rules. To the extent permitted by applicable law, disputes must be brought in the state courts located in Klamath County, Oregon, or the federal court with jurisdiction over Klamath County, Oregon. This venue provision does not limit any non-waivable right you may have to bring a claim in another forum.

We may update these Terms as the Service or law changes. We will post the revised Terms with a new “Last updated” date and provide additional notice when a change is material and notice is reasonably required. Continued use after revised Terms take effect means you accept them, except where law requires another form of consent.

Questions about these Terms may be sent to account@navolu.com.